Video Length: ~2 minutes each

The Challenge

QuickPay faced significant confusion among dentists and patients regarding registration and portal access for managing patient billing information. As a newly launched company, there was a pressing need for clear and concise instructional videos to guide both dentists and patients through the registration process and efficient use of the portal.

The challenge was to create user-friendly, engaging videos that provided step-by-step instructions to eliminate confusion and ensure smooth adoption of the QuickPay system.

---

Project Details

Developed a series of short instructional videos for QuickPay, each around 2 minutes long, utilizing AI avatars and screencasting to demonstrate step-by-step processes. The videos were designed to be user-friendly and engaging, adhering to QuickPay’s color scheme and fonts.

Focused on clear and concise instructions to help dentists register and access their portal, and to assist patients in managing their billing details. The videos were adopted by QuickPay, featured on their website, and emailed to dentists upon joining. Additionally, select videos were used in marketing emails to enhance outreach and user engagement.

---

---