Work Experience

• Director of Technology

  QuickPay                                                          June 2023-Current

  • Project Management: Manage projects, coordinating with stakeholders, software builders, and web developers to ensure seamless communication and execution.
  • Educational Content Creation: Create and produce videos that teach dental practices and patients how to navigate QuickPay’s software.
  • AI Integration: Innovate by incorporating AI to streamline business processes and enhance educational tools.
• Director of Compliance

  Portfolio Management Group                        March 2019-Current

  • e-Learning Development: Create and evaluate e-Learning courses on compliance laws, including FDCPA, ensuring effective employee training and adherence to regulations.
  • Compliance Management: Oversee client accounts and implement compliance protocols, maintaining industry standards through detailed instructional materials.
  • Client and SME Collaboration: Manage client portfolios and draft contracts while communicating with SMEs to develop accurate and engaging training content.
• Instructional Designer

  Goodwill Industries – NM                   August 2022-October 2023

  • e-Learning Module Development: Design and implement engaging e-Learning modules using Articulate Rise 360 and Storyline, incorporating AI tools for enhanced workplace learning.
  • State-Wide Training Implementation: Develop and release comprehensive training modules adopted state-wide, ensuring content accuracy through collaboration with AI subject matter experts.
  • Training Efficacy Assessment: Conduct assessments to evaluate the effectiveness of training materials, refining instructional content based on feedback and performance metrics.
• Treasurer – Board of Directors

  Sacred Fires, Inc. – Non-Profit                          July 2022-Current

  • e-Learning Course Development: Created an e-learning course using Articulate Rise to teach traditional Native American fire-building techniques, enhancing cultural education.
  • Financial Strategy Implementation: Establish and oversee financial strategies to support the sustainability and growth of the nonprofit, ensuring continuous support for Native American ceremonial practices.
  • Cultural Collaboration: Work with cultural experts to ensure the accuracy and relevance of instructional materials, promoting authentic and meaningful learning experiences.

Education

• Doctorate of Business Administration

  (Degree in Progress)

  Franklin University                                                          2024-2027

• Master’s of Instructional Design & Learning Technology

  Franklin University                                                         2022-2023

• Bachelor of Science in Nutrition in Industry

  Minor in Business

  Ohio State University                                                      2019-2021